In today’s world when a job is done correctly within a reasonable amount of time, you’d think a pat on the back might be in order…Right? Seems like a simple answer to a simple question! The answer might surprise you, for most of hard working people in the work force today a simple “good job” is far and few between, margins are tight and most people in management just want to get the job done (not all companies are that way) and get onto the next task.
Truth is a few encouraging words are very helpful keeping employees with a positive attitude as well as focus on their work, improving and move forward. Success in business is a challenge in the marketplace, rising costs and increasing competition is always knocking on the door step of most business today. Yet a few simple steps to recognize when a person has performed above and beyond the call of duty can send a message which can pay dividends in future performance.
Communication is the key to any successful business especially when it comes to employees. Some would argue that companies just don’t listen to what they say or do not even care. But does it really matter? If you never got that pat on the back would you stop doing your job? Seeking approval for a job well done comes from and external frame of mind thinking, however some people don’t need approval if a job goes well they just know they did their best!
Imagine you build houses for an architect, his design is well thought out with all the details spelled out on the blue prints. Construction is completed on time and on estimate. The architect reviews the project and decides it was a success. However you feel it could have been better. Next month with the same architect and the same design you build another house again the project is completed on time and on estimate, but this time the architect decides the project could have been better constructed, you decide it was your best work and don’t see any issues. Your internal frame of mind thinking is what matters, not what someones opinion of what a successful project should be.
Two different ways at looking at the same issue one internal and the other external. How we communicate with ourselves is key to understanding how to communicate with others.
In sales one of the biggest challenges is convincing a prospect the product or service your selling is a benefit to them. The question becomes how do you sell yourself you did a good job? If an approval from a peer is what’s needed to help you decide then you have an external frame of mind thinking, conversely if you don’t need any one to help you decide what you want you are an internal frame of mind thinker and that’s all that matters to you, other peoples opinions don’t matter.
Understanding which type of frame of mind thinker you are can help you determine how you know you did a good job. In addition understanding the language of your thoughts will help you to better communicate your ideal to other people. If your working with someone who is an internal frame of mind thinker, you will become a master of reading their body language and help them to feel like it was their idea and not yours.
Often times the message is missed and sales are lost. Leaders are internal frame of mind thinkers they are decisive and do not need the approval of others to take action. They work their plan and get the job done.
This week take note, begin to evaluate how you feel about yourself when you finish a project or service, do you seek the approval of others when you finish a task, or do you don’t care what someone else thinks. If so you are an internal frame of mind thinker.
Critique of work is a positive way of becoming better more productive employee.
Either way each job done is one more closer to success.
~Stay Strong~
Did this help you? If so I would greatly appreciate it if you commented below and shared on Facebook.
~Steven~
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